Have you ever done something wrong? Of course you have; we all have. But what do you do about it?

It may be hard to say goodbye but it is even harder to say that you’re sorry. What is at the heart of this matter?

What goes on when you do something wrong? First there is guilt. Guilt is a horrible feeling that can lead to many destructive habits. One of those habits is denial. Your guilt is so overwhelming that you pretend that nothing ever happened.

Guilt can also have you searching for someone else to take the blame. No one wants to look bad in another person’s eyes, so they find a scapegoat to ease their feelings. Some of these acts are almost second nature when you have done something wrong.
» Read more: Apologizing: Why is It So Difficult?